Gentleman with smoking power supply refuses to believe it’s a hardware problem:
Service Rep: Sir, something has burned within your power supply.
Customer: I bet that there’s some command I can put into…
Service Rep: There’s nothing that software can do to help you with…
Customer: I know that there’s something I can put in…some command… maybe it should go in the CONFIG .SYS.
Service Rep: Okay, I’m not supposed to tell anyone this but there’s a hidden command in some versions of DOS that you can use. I want you to edit your AUTOEXEC .BAT and add the last line as C:\DOS\NOSMOKE. Reboot your computer.
Customer: It’s still smoking.
Service Rep: I guess you’ll need to call Microsoft and ask them for a patch for the NOSMOKE .EXE.
[He calls back four hours later]
Service Rep: How’s your computer?
Customer: I called Microsoft. They said my power supply is incompatible with their NOSMOKE .EXE and that I need to get a new one. I was wondering when I can have that done and how much it will cost..